Dryiv Webchat enables you to convert website visitors into customers and deliver remarkable customer support. Chat live with your website visitors, automate FAQ responses with a Chatbot, and capture contact details to follow up via text.
Start each chat with a name and number so you can focus on closing the deal instead of fishing for contact details. Chat in real-time with visitors and conduct virtual consults. Share prices and product pictures to move prospects down the sales funnel faster. Text visitors 1:1 after even they leave your website and integrate with Salesforce to effectively manage those leads.
Save time and scale your customer engagement
Give customers an easy way to get instant answers to common questions. Robin, our AI Chatbot, will auto-respond to FAQs 24/7 and
schedule appointments so you can free up your team to address more complex inquiries. Transfer chats to an agent when Robin does
not have an answer.
Let customers select the location or department they want to chat with. Assign messages to the right team to share the best response and message teammates to resolve customer issues faster. Integrate with Google Analytics for insight into pages that drive the most chats and customer behavior, so you can anticipate their needs and offer a more personalized experience.
Key Benefits of Dryiv Webchat
Manage all your website leads in one place
Businesses lose out on customers because messages from their Webforms get lost in email inboxes. Funnel leads from all your Webforms into a single Inbox together with those from Webchat, Google, social, email, and text. Easily connect with prospects that contact you for support, consults, and more via text or email so you can convert them faster.
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